John Deere

How to find AMS hardware serial numbers

When renewing or purchasing an AMS Support Agreement, you may be asked for the hardware serial number of an AMS component (ex. GS2 2600 or StarFire™ iTC). It is important to note that the full 13-digit code will be needed. Considering the first 7 characters of the serial number can change based on hardware version, only obtaining the last 6 characters will not be sufficient. To help you find the full 13-digit code, below is a list of where the serial numbers can be found on each product and an example of each.

GreenStar™ 2 2600 Display (example: PCGU26E000000)
  • Label on the back of the display
    IMPORTANT: 7th digit will change depending on the version
GreenStar™ 2 2100 Display (example: PCGU21E000000)
  • Label on the back of the display
    IMPORTANT: 7th digit will change depending on the version
GreenStar™ 2 1800 Display (example: PCGU18A000000)
  • Label on the back of the display
    IMPORTANT: 7th digit will change depending on the version
StarFire iTC Receiver (example: PCGT01C000000)
  • Label on the back of the receiver
    IMPORTANT: Last six digits of StarFire iTC serial numbers will be above 300000
StarFire 300 (example: PCGT3HA000000)
  • Label on the back of the receiver
GS2 Rate Controller (example: PCRX00A000000)
  • Label on the controller/flexbox
ATU 200 (example: PCUT00B000000)
  • The label is found on the bottom side of the unit by the connecting point for the anti-rotation bracket. It can also be found on the outside of the brown shipping box that it comes in.
HarvestLab™ Sensor (example: PCNR00A000000)
  • The label is located beside the electrical connector of the sensor
Apex (example: PCAPEXD000000)
  • Label on back of CD case/sleeve
    IMPORTANT: 7th digit will change depending on the version
Original GreenStar Display (example: PCGU02E000000)
  • The label is on the back of the display
  • If a mobile processor is attached, there is also a small label on the bottom of the display showing the PIN
    IMPORTANT: 7th and 8th digit will change depending on the version
Original GreenStar Mobile Processor (example: PCGV01C000000)
  • The label is on the back of the processor
    IMPORTANT: 7th and 8th digit will change depending on the version
GreenStar Lightbar (example: PCGULBA000000)
  • The label is on the bottom of the lightbar