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| How to find AMS hardware serial numbers |
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When renewing or purchasing an AMS Support Agreement, you may be asked for the hardware serial number of an AMS component (ex. GS2 2600 or StarFire™ iTC). It is important to note that the full 13-digit code will be needed. Considering the first 7 characters of the serial number can change based on hardware version, only obtaining the last 6 characters will not be sufficient. To help you find the full 13-digit code, below is a list of where the serial numbers can be found on each product and an example of each.
GreenStar™ 2 2600 Display (example: PCGU26E000000)
- Label on the back of the display
IMPORTANT: 7th digit will change depending on the version
GreenStar™ 2 2100 Display (example: PCGU21E000000)
- Label on the back of the display
IMPORTANT: 7th digit will change depending on the version
GreenStar™ 2 1800 Display (example: PCGU18A000000)
- Label on the back of the display
IMPORTANT: 7th digit will change depending on the version
StarFire iTC Receiver (example: PCGT01C000000)
- Label on the back of the receiver
IMPORTANT: Last six digits of StarFire iTC serial numbers will be above 300000
StarFire 300 (example: PCGT3HA000000)
- Label on the back of the receiver
GS2 Rate Controller (example: PCRX00A000000)
- Label on the controller/flexbox
ATU 200 (example: PCUT00B000000)
- The label is found on the bottom side of the unit by the connecting point for the anti-rotation bracket. It can also be found on the outside of the brown shipping box that it comes in.
HarvestLab™ Sensor (example: PCNR00A000000)
- The label is located beside the electrical connector of the sensor
Apex (example: PCAPEXD000000)
- Label on back of CD case/sleeve
IMPORTANT: 7th digit will change depending on the version
Original GreenStar Display (example: PCGU02E000000)
- The label is on the back of the display
- If a mobile processor is attached, there is also a small label on the bottom of the display showing the PIN
IMPORTANT: 7th and 8th digit will change depending on the version
Original GreenStar Mobile Processor (example: PCGV01C000000)
- The label is on the back of the processor
IMPORTANT: 7th and 8th digit will change depending on the version
GreenStar Lightbar (example: PCGULBA000000)
- The label is on the bottom of the lightbar
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